GENERAL TERMS AND CONDITIONS
Transporo GmbH
www.transporo.de
Represented by Florian Krahmer
Haferkamp 2
22081 Hamburg
umzug@transporo.de
Landline: 040 — 334 692 16
TERMS AND CONDITIONS
1. Appointment of another carrier
The furniture carrier may use another carrier to carry out the procedure.
2. Additional services
While maintaining the sender's interest, the furniture carrier carries out his obligations with the usual care of a proper furniture carrier in return for payment of the agreed fee. In addition to remuneration, there are special services and expenses that were unforeseeable when the contract was concluded. The same applies if the scope of services is extended by the sender after conclusion of the contract.
3. Collective transport
The move may also be carried out by group transport.
4. Tips
Tips cannot be deducted from the furniture carrier's bill.
5. Reimbursement of removal costs
Insofar as the sender is entitled to a removal allowance from a department or an employer, he instructs this body to pay the agreed and due removal allowance minus down payments or partial payments made directly to the furniture carrier upon appropriate request. In the event of non-payment by third parties, the client is obliged to make payment.
6. Transport safety devices
The sender is required to have moving or electronic parts of highly sensitive devices such as washing machines, record players, television, radio and audio equipment, and computer systems professionally secured for transport. The furniture carrier is not obliged to check the correct transport security.
7. Electrical and installation work
Unless otherwise agreed, the employees of the moving company are not authorized to carry out electrical, gas, dowel and other installation work. At the customer's request, we will close & connect the washing machine and also your lamps, but we assume no liability for this.
8. Placement of craftsmen
The furniture carrier is liable for services provided by additional agents
only for careful selection.
9. Offsetting
Claims made by the moving company may only be offset against due counterclaims that have been legally established or are undisputed.
10. Assignment
At the request of the person entitled to compensation, the furniture carrier is obliged to assign the rights to which he is entitled under the insurance contract to be concluded by him to the person entitled to the replacement.
11. Misunderstandings
The latter is not responsible for the risk of misunderstanding other than written order confirmations, instructions and messages from the sender and those to other persons of the moving company who are not authorized to accept them.
12. Verification by sender
When collecting the removal goods, the sender is obliged to verify that no object or equipment is mistakenly taken or left standing. If this happens, it is not the responsibility of the moving company to carry out the return or additional transport at its own expense.
13. Due date of the agreed fee
The invoice amount is due before the unloading is completed for domestic shipments, before the start of loading for international shipments and must be paid in cash or in the form of equivalent means of payment. Cash expenses in foreign currency must be paid according to the settled exchange rate. If the sender does not comply with his payment obligation, the furniture carrier is entitled to stop the removal goods or store them at the sender's expense after the start of transportation. Section 419 HGB applies accordingly.
14. Termination or withdrawal from the contract
In the event of termination or withdrawal from the contract, the relevant provisions of Sections 415 HGB, 346 BGB apply.
15. storage contract
In the event of storage, the General Storage Conditions of German Furniture Transport (ALB) apply. These are made available at the sender's request.
16. Dangerous removal goods
The removal goods include dangerous goods (e.g. gasoline or oils). The sender is obliged to inform the moving company in good time of the nature of the danger posed by the goods (e.g. fire hazard, corrosive liquid, explosive substances, etc.).
17. load volume
If the move is not billed for hours, the removal goods will be billed by volume. If the estimated load volume/distance/load volume changes, the transport costs may also change. Change spreadsheet.
18. payment terms
The invoice amount is due before unloading for domestic shipments and before loading for international shipments. If costs are covered by employers or authorities, a payment period of 10 days after completion of the movement/transport is considered agreed upon assignment. Delay occurs after 10 days. For private customers, the invoice amount is due immediately in cash upon unloading. Interest on arrears will be charged if payment is not made on time. Payment options are in cash, by arrangement via EC cash, reimbursement of costs by the employer/authority. If costs are covered by an employer or authority, the reimbursement will be made directly to us.
19. Stopping ban
If no stopping ban has been ordered from the moving company, the customer will ensure sufficient parking space to load and unload our vehicle (s).
20. Maximum liability amount
The liability of the moving company for loss or damage is limited to 620.00 EUR per cubic meter of cargo space required to fulfill the contract.
If the delivery period is exceeded, the liability of the moving company is limited to three times the amount of the freight.
If, as a result of the breach of a contractual obligation associated with carrying out the move, the moving company is liable for damage that does not arise as a result of loss or damage to the moving goods or from exceeding the delivery period, and if the damage is other than property and personal injury, the liability is limited to three times the amount that would have to be paid if the goods were lost.
21. transport insurance
The moving company will inform the sender of the option of insuring the goods against payment of a separate premium.
22. Report of damage
In order to prevent claims for compensation from expiring, please note the following: Inspect the goods for externally visible damage or losses upon delivery. Keep these specified on the confirmation of receipt or a damage report or show them to the moving company no later than the day after delivery.
Externally undetectable damage or losses must be reported to the moving company within 14 days of delivery. Blanket claims for damages are in no way sufficient. Claims for exceeding delivery deadlines expire if the recipient does not notify the moving company of the overrun within 21 days of delivery.
If the complaint is filed after delivery, it must be made in writing and within the specified time limits in order to prevent loss of claim. The damage report can also be transmitted with the aid of a telecommunications device. A signature is not required if the exhibitor is recognizable in another way. Timely dispatch is sufficient to meet the deadlines.
23. Liability of people
If claims for damages arising from extracontractual liability due to loss or damage to the removal goods or due to exceeding the delivery period are made against one of the people of the moving company, the latter may also rely on the exemptions from liability and
-conditions appointed. This does not apply if he acted intentionally or recklessly and in the knowledge that damage was likely to occur.
24. Special liability exclusion reasons
The moving company is exempted from liability insofar as the loss or damage is due to one of the following risks: transportation of precious metals, jewels, precious stones, money, stamps, coins, securities or documents.
Inadequate packaging or labeling by the sender. Handling, loading or unloading of the removal goods by the sender, or third parties commissioned by him Transport of goods not packed by the moving company in containers.
Loading or unloading moving goods whose size or weight does not correspond to the space conditions at the loading or unloading location, provided that the moving company has notified the sender in advance of the risk of damage and the sender has insisted on carrying out the service.
Transportation of live animals or plants.
Natural or defective condition of the moving goods, which means that they are particularly easily damaged, in particular due to breakage, functional disorders, rust, internal spoilage or leakage.
If damage has occurred which, in the circumstances of the case, could result from one of the specified risks, it is presumed that the damage has arisen from this risk. The moving company can only rely on the special grounds for exclusion of liability if he has taken all measures incumbent on him under the circumstances and has complied with special instructions.
If the moving company has to pay compensation due to loss, the value must be reimbursed at the place and time of the takeover. If the goods are damaged, the difference between the value of the undamaged goods and the value of the damaged goods must be reimbursed. This depends on the place and time when the goods are taken over for transport. The value of the moving goods is usually determined by the market price. In addition, the costs of settling claims must be reimbursed.
25. scope
The carrier (hereinafter referred to as a furniture carrier) is liable in accordance with the removal agreement and the Commercial Code (HGB). The same liability principles apply to the transport of removal goods to destinations outside Germany. This also applies when various types of means of transport are used.
26. Liability principles
The moving company is liable for the damage caused by loss or damage to the moving goods in the period from acceptance to transport to delivery or if exceeded
(Custody).
27. Disclaimer
The moving agent is exempted from liability insofar as the loss, damage or the exceeding of the delivery period is due to circumstances which the moving company could not avoid even with great care and whose consequences it could not avert (unavoidable event).
28. Jurisdiction
The court in whose district the branch of the furniture forwarder commissioned by the sender is located has exclusive jurisdiction for legal disputes with general buyers based on this contract and claims arising from other legal grounds relating to the transport order. For legal disputes with persons other than general buyers, exclusive jurisdiction applies only if, after conclusion of the contract, the sender transfers his place of residence or habitual abode abroad or his place of residence or personal whereabouts is unknown at the time the action is brought.
29. choice of law
German law applies.